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Dispatch time
Order will be processed and dispatched within 48 hours. You will receive a notification once your order has been shipped.
Shipping costs
Enjoy free shipping on all orders!
International duties and/or taxes
Customs duties and fees are the responsibility of the recipient. International shipments are subject to duties and fees that vary by country and are based on the value of your order. The amount calculated depends on the destination country's tax and valuation method. Any applicable Value Added Tax (VAT) will be covered by us.
Delivery time
In most cases, parcel will be delivered within estimated time of arrival. However, the actual delivery date might be affected by flight arrangements, weather conditions or other external factors. Please refer to the tracking information for the most accurate delivery time.
Shipment tracking
Tracking number and link will be in shipment notification, you can trace the parcel anytime. If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, please contact customer support within 7 days (from the date shipment undelivered).
Shipping carrier
In most cases, parcel will be shipped by e-Packet, however, if there is alternative shipping method which is more effective, we will choose the best shipping way according to the country you located in.
Loss of shipment
We are not directly liable for any loss, theft, or damages, during delivery. Please be patient as we have to claim the damage with the shipping courier and send you the parts or replacement.
Change of delivery address/contact detail
Address/contact detail can be modified before parcel ship, please contact customer support to update a new delivery address/contact detail(Cannot guarantee successful modified). However if parcel has been shipped, all the information cannot be changed no matter in which circumstance, parcel also cannot be called back.
Logistics & Shipment & Delivery
Africa
8-13 Working Days
Angola, Rwanda, South Africa, Tanzania
13-16 Working Days
Egypt, Ghana, Kenya, Nigeria, Uganda
25-35 Working Days
Algeria, Benin, Botswana, British Indian Ocean Territory, Burkina Faso, Burundi, Cabo Verde, Cameroon, Central African Republic, Chad, Comoros, Congo, Côte d’Ivoire, Democratic Republic of the Congo, Djibouti, Eritrea, Ethiopia, French Southern Territories, Gabon, Gambia, Guinea, Liberia, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Réunion, Saint Helena, Senegal, Sierra Leone, Somalia, Sudan, Togo, Tunisia, Western Sahara, Zambia, Zimbabwe
Asia
1-2 Working Days
China
3-5 Working Days
Japan
5-8 Working Days
Singapore, Thailand, Korea, Vietnam
6-10 Working Days
Israel, Malaysia, Turkey, United Arab Emirates
8-14 Working Days
Bahrain, Cyprus, Jordan, Kuwait, Lebanon, Pakistan, Philippines, Qatar, Saudi Arabia
25-35 Working Days
Armenia, Azerbaijan, Bangladesh, Cambodia, Georgia, India, Indonesia, Iraq, Kazakhstan, Kyrgyzstan, Maldives, Mongolia, Myanmar, Oman, Sri Lanka, Uzbekistan, Yemen
Europe
6-10 Working Days
Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malt, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
8-12 Working Days
Greece, Norway, Switzerland
25-35 Working Days
Albania, Andorra, Belarus, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Guernsey, Iceland, Isle of Man, Jersey, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Russian Federation, San Marino, Serbia, Ukraine
North America
6-12 Working Days
United States
8-15 Working Days
Canada, Mexico
25-35 Working Days
Anguilla, Antigua and Barbuda, Aruba, Bahamas, British Virgin Islands, Cayman Islands, Curaçao, Dominica, Dominican Republic, Grenada, Guadeloupe, Jamaica, Martinique, Puerto Rico, Saint Vincent and the Grenadines, Sint Maarten, Trinidad and Tobago, Turks and Caicos Islands, United States Virgin Islands, Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Bermuda, Greenland, Saint Pierre and Miquelon
South America
15-25 Working Days
Brazil
19-21 Working Days
Chile, Colombia
25-35 Working Days
Argentina, Bolivia, Bouvet Island, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, South Georgia and the South Sandwich Islands, Suriname, Uruguay, Venezuela
Oceania
5-10 Working Days
Australia, New Zealand
25-35 Working Days
American Samoa, Christmas Island, Cocos(Keeling) Islands, Cook Islands, Fiji, French Polynesia, Guam, Heard Island and McDonald Islands, Kiribati, Marshall Islands, Micronesia(Federated States of), New Caledonia, Niue, Norfolk Island, Palau, Pitcairn, Samoa, Tokelau, Tonga, Tuvalu, United States Minor Outlying Islands, Vanuatu, Wallis and Futuna Islands
Countries/regions that cannot be reached by logistics
Affiliated islands and APO/FPO military addresses in the United States, as well as remote regions such as Alaska, Hawaii, Puerto Rico, and Guam, South Africa, addresses containing keywords like "box," "plot," or "farm," as well as affiliated islands, are excluded.
Japan excludes APO/FPO military addresses and Amazon-specific delivery locations.
South Korea does not accept PO Box or military addresses.
British Islands and Overseas Territories (such as Guernsey, Jersey and the British Virgin Islands).
Middle Eastern regions, including the UAE, Saudi Arabia, Jordan, and Lebanon, do not accept PO Box addresses.
Afghanistan, Åland Islands, Angola, Aruba, Ascension Island, Barbados, Bhutan, Brunei, Equatorial Guinea, Haiti, Laos, Lesotho, Libya, Madagascar, Montserrat, Nauru, Nepal, Niger, Papua New Guinea, Palestine, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, São Tomé and Príncipe, Seychelles, Solomon Islands, South Sudan, Svalbard and Jan Mayen, Swaziland (Eswatini), Timor-Leste, Tristan da Cunha, Turkmenistan, Tajikistan, Caribbean Netherlands, Guinea-Bissau, and Mauritius.
For more details or assistance, please contact our customer support team.